2025 Mercury Prize in Newcastle

Ticket Terms and Conditions

1. These terms and conditions (“Conditions”) and the terms and conditions of Utilita Arena Newcastle (the “Venue Conditions”) apply to any and all tickets (“Tickets”) to the 2025 Mercury Prize in Newcastle. The 2025 Mercury Prize in Newcastle is taking place at Utilita Arena Newcastle, Arena Way, Newcastle Upon Tyne, NE4 7NA (“Venue”) on 16 October 2025 (the “Event”).

Tickets

2. The Event is organised by Mercury Prize Limited (“MPL”) and Tickets are issued via MPL and are sold exclusively by MPL and MPL’s official ticketing sellers, AXS. 

3. Any person who purchases, holds or uses a Ticket (“Ticket Holder”) acknowledges and agrees that they are subject to the Conditions and to the Venue Conditions.

4. People aged 14 years or under will only be admitted to the Event with an accompanying adult. No one 14 years old or under will be allowed on the standing floor. For the purposes of these Conditions, an adult is a person aged 18 years and over. No person under the age of 3 will be admitted to the Event.

5. All persons who wish to gain access to the Event must: (a) be in possession of a valid digital Ticket issued to them personally by AXS and a means of displaying that Ticket (via smartphone); and (b) have a valid proof of their identification.

6. Neither the Ticket Holder nor any person associated with them (other than MPL or its agents) is entitled to assign, donate, transfer or otherwise dispose of the Ticket itself or any rights arising from the Ticket to any third party.  In particular, but without limitation, a Ticket Holder may not:

(a) sell, resell, expose, offer or make available for sale, auction, donate or otherwise dispose of Ticket(s) in any manner or place whatsoever (physical or online), including, without limitation, via an online auction website and/or internet-based facility for the resale of tickets; and/or

(b) transfer or use a Ticket for: (i) advertising, sales or promotional purposes; (ii) premium give-aways, competitions, prize draws or sweepstakes; or (iii) hospitality or travel packages.

7. MPL or its agents shall be entitled, but not obliged, to carry out identity and security checks (including photographic ID checks) upon presentation of the Ticket by a Ticket Holder at the Event.  If the Ticket Holder is not on MPL’s list of intended attendees at the Event (as notified to MPL by the person(s) that purchased that Ticket Holder’s Ticket at the time of purchase or prior to the Event), MPL and its agents may, at their sole discretion, declare that Ticket Holder’s Ticket void and MPL and its agents may refuse that Ticket Holder admission to the Event or remove that Ticket Holder from the Event.

8. In the event of a breach of the Conditions and/or the Venue Conditions by a Ticket Holder, BAL or its agents may at their sole discretion: (a) cancel the Ticket; (b) render and declare the Ticket void; (c) refuse the Ticket Holder admission to the Event; (d) remove the Ticket Holder from the Event; and/or (e) prevent the Ticket Holder from acquiring further Tickets to the Event and/or restrict the Ticket Holder’s opportunity to acquire further tickets relation to other events organised by MPL or MPL’s wider corporate group.

9. If a Ticket is declared void or if a Ticket Holder is refused admission or removed from the Event because of a breach of these Conditions or of the Venue Conditions, no money shall be refunded.

Conduct

10. No briefcases, backpacks or large bags will be allowed at the Event.

13. No photographic, audio recording or audio-visual recording equipment is allowed at the Event (other than in the case of a person or entity who holds an appropriate license from MPL). Mobile phones and tablet devices are permitted, but Ticket Holders are not permitted to use them to photograph, record and/or transmit the Event in any capacity unless otherwise authorised by MPL. Copyright in any authorised or unauthorised photograph, (audio and/or audio-visual) recording and/or transmission of the Event (or any part of the Event) is assigned to MPL.

14. Please ensure mobile phones, tablet devices, smart watches, pagers, alarms of any kind and any other electronic devices which may disturb and/or disrupt the Event are switched off during the performance.

15. Latecomers may not be admitted into the auditorium until a suitable break in the Event.

The Event

16. Artists’ appearances at the Event are subject to change. MPL/the Venue are under no obligation to provide a Ticket Holder with notice of any such changes.

17. Please note that strobe lighting, smoke effects and confetti cannons may be used in the production. Ticket Holders with known medical conditions who may be susceptible to such effects are recommended to seek further advice.

Limitation of Liability

18. Nothing in the Conditions shall exclude or limit MPL’s liability for: (a) death or personal injury arising out of negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by law.

19. MPL accepts no responsibility for loss or damage to any person or any property (including without limitation, any loss of the Tickets).

20. MPL shall have no liability whatsoever in relation to any competition, promotion or prize draw through which Tickets can be won.

Miscellaneous

21. MPL reserves the right at any time to withdraw, cancel or void any Ticket issued to the Event.

22. MPL/the Venue reserves the right to refuse admission to the Venue and/or the Event for any reason.

23. These Conditions are subject to change without notice, from time to time in MPL’s sole discretion. MPL will post any amendments to the Conditions in relevant section of the URL: http://www.mercuryprize.com/terms-conditions (the “Website”) without further notice. Ticket Holders should check the Website regularly for any amendments.

24. In the event of a conflict between these Conditions and the Venue Conditions, these Conditions shall prevail.

25. If any provision or part-provision of the Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

26. The Conditions shall be governed by English law and are subject to the exclusive jurisdiction of the courts of England.